Hi there. How can we help you?

We ship orders Monday through Friday. Orders are processed within 1–2 business days, with delivery typically taking 5–7 business days. Each order is carefully packaged to ensure safe transit. You will receive email updates with tracking information throughout the delivery process. For more information, please click here: https://thebeautygalaxy.com/policies/shipping-policy

Orders can be returned within 30 days of receiving the parcel, providing they are in original resalable condition. Please refer to our return policy for more information: https://thebeautygalaxy.com/policies/refund-policy

Please contact us as soon as you notice any damage. If possible, include detailed information and photos in your email so we can assist you promptly. Depending on the situation, we will reship your order, provide a replacement, or issue a refund. Your satisfaction is our top priority.